1. Introduction
Welcome to Bay View Restoration LLC. By accessing our website or using our services, you agree to be bound by these Terms and Conditions.
2. SMS Consent and Communication
By providing your phone number and opting in through our website forms, you agree to receive SMS communications from us.
- SMS Consent: Phone numbers obtained through SMS consent will not be shared with third parties for marketing purposes.
- Types of Messages: Upon consenting, you may receive messages related to our services, such as appointment reminders, follow-up messages, and billing inquiries.
- Example Message: “Hello, this is a friendly reminder of your upcoming appointment with Bay View Restoration at [Location] on [Date] at [Time]. Reply STOP to opt out at any time.”
3. Message Frequency and Fees
- Frequency: Message frequency may vary depending on the type of communication and your account status. You may receive up to 2-5 SMS messages per month regarding your appointments or account.
- Fees: Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider, and fees may vary based on your provider and location.
4. Opt-In Methods
Customers may opt in to receive communications via:
- Online contact forms on our website.
- Verbal consent during phone calls.
- Paper forms provided during on-site estimates.
5. Opt-Out and Help Instructions
- Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to the number from which you received the message.
- Opt-Back-In: You may opt back in at any time by replying START.
- Assistance: For assistance, you can reply HELP to +1 (703) 829-9848 or visit our Privacy Policy page.
6. Limitation of Liability
Bay View Restoration LLC is not responsible for delayed or undelivered messages due to carrier issues or incorrect contact information provided by the user.